Privacy Policy

Introduction

Maya Rent ("We", "our") is committed to protecting the privacy of its users ("Users", "you"). This privacy policy describes how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

1. About us

Data Controller:
Maya Rent
Via Capo di Lucca 12, 40126 Bologna (BO)
VAT ID: IT04201791201
Email: info@mayarent.com
Phone: +39 051 1947-0273

2. What personal data we collect

We may collect the following categories of personal data:

• Identification data: Name, surname, address, phone number, email.
• Payment data: Information necessary to complete transactions (e.g., credit card numbers).
• Technical data: IP address, browsing data, cookie information.
• Other data provided voluntarily: Information submitted via contact forms, email, or other channels.

3. How we use your personal data

We use your data for the following purposes:

• Providing the requested services.
• Managing orders, payments, and deliveries.
• Improving our website and services.
• Communicating with you for information or promotions (with prior consent).
• Fulfilling legal and regulatory obligations.

4. Legal basis for processing

The processing of your personal data is based on:

• Performance of a Contract: When data is necessary to provide our services.
• Consent: For marketing or other specific purposes.
• Legal Obligation: To comply with laws or regulations.
• Legitimate Interest: To improve our services and prevent fraud.

5. Personal Data Sharing

We do not sell your personal data to third parties. However, we may share your data with:

• Third-party service providers (e.g., to process payments or shipments).
• Legal or regulatory authorities, if required by law.
• Business partners we work with, subject to your consent.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected or to comply with legal obligations. Specific retention periods depend on the nature of the data and applicable regulatory obligations.

7. User Rights

You have the right to:

• Access your data: Request a copy of your personal data.
• Correct your data: Correct inaccurate or incomplete data.
• Erase your data: Request the erasure of your data, where applicable.
• Restrict Processing: Request the restriction of the use of your data.
• Object to Processing: Object to the processing of your data for certain purposes.
• Data Portability: Receive your data in a machine-readable format.

To exercise your rights, please contact us at info@mayarent.com. You also have the right to lodge a complaint with the competent supervisory authority (e.g., the Italian Data Protection Authority).

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or destruction.

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve user experience and analyze traffic on our site. For usage statistics we use PostHog, an analytics service provided by PostHog Inc., which is only activated if you consent to analytics cookies through the cookie banner. PostHog collects browsing information (for example pages visited, clicks, device and browser type, referring site and approximate location) and uses cookies and local storage with the “ph_” prefix. The data is stored on servers located in the European Union and your IP address is anonymized. You can withdraw or change your consent at any time in the cookie settings. The full list of cookies we use is available in the Cookie Policy.

10. Changes to this Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with the updated date.

11. Contact

For questions or inquiries regarding this policy, please contact us at:

Maya Rent
Email: info@mayarent.com
Phone: +39 051 1947-0273

‍Last updated: October 9, 2026