Rental Terms and Conditions

FILM EQUIPMENT RENTAL AGREEMENT

Maya Rent di Jose Jimenez — Registered office: Via Dante 7/2, 40125 Bologna (BO) — Operating office: Via Capo di Lucca 12, 40126 Bologna (BO) — VAT no. 04201791201 — REA: BO-582752 — PEC: maya.rent@pec.it — Tel: +39 051 1947-0273. This page summarises the terms of Maya Rent’s Film Equipment Rental Agreement, which is signed for every rental together with its annexes (Annex 1 – List of Rented Equipment; Annex 2 – Identity document; Annex 3 – Privacy notice). In case of conflict, the signed agreement prevails. The Italian version of the agreement is the binding one. Contact us to receive the full text before your rental.

Art. 1 – Subject of the Agreement

Equipment: Maya Rent di Jose Jimenez (the “Lessor”) rents out film, photographic and technical equipment (the “Equipment”) listed in Annex 1 and, in more detail, in the Delivery Note (“DDT”) issued at handover. The Equipment includes every component and accessory actually handed over (cables, batteries, power supplies, chargers, supports, adapters, filters, covers, cases and packaging), even if not listed individually.
Declared use: the Equipment is used for the activity, project or production stated in the agreement and for the related activities. A substantially different use involving different operating, environmental, territorial or risk conditions requires Maya Rent’s prior written authorisation.
Professionals and consumers: when the renter acts for purposes related to their work, business, artistic or professional activity, the relationship is governed by the Italian Civil Code and these terms, even for an individual without a VAT number. An individual renter acting for purposes outside their activity is a consumer under art. 3 of Legislative Decree 206/2005: in that case the mandatory provisions of the Italian Consumer Code prevail.

Art. 2 – Duration, Price and Payment

The duration, pick-up and return dates and the price are set out in the agreement for each rental; VAT applies according to current law. Unless otherwise agreed in writing, the full price is paid before or at pick-up by bank transfer: IBAN IT37E0200802413000107341078 — Bank: UniCredit — Account holder: MAYA RENT DI JOSE JIMENEZ.

If a deferred payment is not made when due: between professionals, late-payment interest under Legislative Decree 231/2002 applies without formal notice; with consumers, interest at the legal rate plus five percentage points.
Missing or late payment is a serious breach. If payments are overdue, including under previous agreements, Maya Rent may suspend delivery or refuse new rentals until they are paid in full.
A professional renter may not suspend or delay payments because of disputes about performance of the agreement (art. 1462 Italian Civil Code), except for grounds of nullity, voidability or rescission; their right to assert their claims afterwards is preserved.
The amounts stated in the agreement, annexes and invoices are a certain, liquid and payable debt and an acknowledgement of debt (art. 1988 Italian Civil Code), unless proven otherwise; in case of non-payment, reasonable collection costs, in or out of court, are also due.

Art. 3 – Booking and Cancellation

A booking is confirmed when the quote is accepted, the agreement is signed, the price or deposit is paid even in part, or by any other written confirmation from the renter (including e-mail). Cancellations are valid only in writing. Penalties are calculated on the total rental price, excluding the deposit:

Rentals under € 1,000.00: free up to 48 hours before the pick-up or delivery time; between 48 and 24 hours before, 50% penalty; with less than 24 hours’ notice or failure to collect without written notice, 100% penalty.
Rentals of € 1,000.00 or more: free if notified more than 7 days before; from 7 to 3 days before, 50% penalty; within the last 3 days or failure to collect without written notice, 100% penalty.
Amounts already paid may be applied to the penalty; any excess is refunded within 10 working days. Maya Rent’s right to claim documented further damage is preserved. For professionals the penalties also apply when the agreement is concluded remotely; consumers keep their mandatory withdrawal rights (arts. 52 ff. Legislative Decree 206/2005).

Art. 4 – Pick-up, Return and Checks

Unless otherwise agreed in writing, the Equipment is collected at Via Capo di Lucca 12, 40126 Bologna, by signing the Delivery Note, and returned to the same address (or another address agreed in writing) by 11:00 on the return date. Partial returns are not accepted.

Outside opening hours: pick-ups and returns outside the Lessor’s opening hours (09:30–13:00 and 14:00–18:00) must be requested in advance and are subject to written approval; any extra cost is communicated beforehand and must be accepted.
Late return: for each day or part of a day of delay, the agreed daily rate is due plus a penalty of 50% of the daily rate, with a minimum of € 100.00 (art. 1382 Italian Civil Code), without prejudice to further damage.
Return and check: the return takes place in the presence of Maya Rent and is completed when the Return Form is signed. Maya Rent carries out an ordinary check (function, quantity and integrity) within 48 working hours; signing the form or the absence of immediate objections does not prevent later claims for damage or faults that the ordinary check could not detect, which Maya Rent reports without delay and documents where possible.
Early return: does not entitle the renter to any refund or reduction, unless otherwise agreed in writing.
Cleaning and order: the Equipment must be returned clean, complete and packed in its original cases in the delivered configuration. Otherwise a flat fee of € 30.00 (plus VAT, if due) may be charged for each item or kit that needs cleaning, re-packing or reassembly, without prejudice to higher documented costs.
Collection by a delegate: anyone collecting on the renter’s behalf must hold a written delegation; the renter remains solely responsible towards Maya Rent.

Art. 5 – Transport and Shipping

Delivery, collection or transport by courier, carrier or other agent is agreed in advance and, unless otherwise agreed in writing, is at the renter’s expense. If transport is entrusted to a carrier chosen by the renter, the risks of transport, loading, unloading, storage, loss or damage are borne by the renter, except for wilful misconduct or negligence of Maya Rent. Between professionals the Equipment is deemed delivered when handed to the carrier; the renter checks parcels and packaging immediately and reports any damage in writing. For consumers, risk passes under art. 63 of Legislative Decree 206/2005. Carrier delays do not entitle the renter to reductions or refunds, unless otherwise agreed in writing.

Art. 6 – Maya Rent’s Obligations and Equipment Availability

Maya Rent delivers the Equipment tested and fit for use; known pre-existing defects may be noted in Annex 1 or the Delivery Note. Batteries are delivered charged; Maya Rent is not liable for charge loss caused by travel, long idle periods or strong temperature changes.
Maya Rent is not liable for the loss, alteration or deletion of data recorded on the rented devices and media.
If the booked Equipment is unavailable for reasons not attributable to Maya Rent (late return by a previous client, sudden fault, theft, force majeure), Maya Rent may offer equivalent or functionally similar equipment. If that is not possible, it refunds the amounts already paid for the Equipment not delivered, excluding indirect damage, except for wilful misconduct or gross negligence. Consumers may refuse a substitute that is not substantially equivalent.

Art. 7 – Liability, Custody and Use of the Equipment

Custody: the renter has custody of the Equipment from handover until the return is accepted and is liable for deterioration, damage, loss, theft, robbery, destruction or loss (including accessories, packaging and consumables), for damage to third parties connected with its use and for documented costs directly caused by their breach, except for strictly proven fortuitous events or force majeure.
Premises and vehicles: the Equipment must be kept in closed premises not accessible to the public, with the precautions suited to high-value goods. It must not be left unattended in vehicles parked on the street or in areas open to the public, except for the time strictly needed for loading and unloading, with the vehicle locked and the Equipment out of sight.
Proper use: the Equipment must be used by competent staff, following the manufacturer’s instructions and safety rules (including Legislative Decree 81/2008 for professional use). Technical work, modifications or repairs may only be carried out by Maya Rent or by service centres it names in writing.
Sub-rental: sub-renting, transferring, lending or making the Equipment available to third parties is forbidden without written authorisation. Use by the project’s crew, collaborators and technicians is not sub-rental; the renter remains responsible for them.
Special conditions: use in rain, snow, sand, dust, mud, water, at sea, in high humidity, smoke, fire, explosions or special effects, on moving vehicles, drones, cranes, car rigs, boats or non-certified structures requires Maya Rent’s prior written authorisation; otherwise any resulting damage is entirely borne by the renter, even if it appears after the return.

Art. 8 – Faults, Theft and Loss

Faults: in case of a fault or malfunction the renter stops using the Equipment immediately, notifies Maya Rent in writing within 12 hours and follows its instructions for service or replacement. Opening, dismantling or having the Equipment repaired by others is forbidden. If the fault results from misuse, negligence, lack of skill or failure to follow instructions, the costs of diagnosis, repair, transport, downtime and replacement are borne by the renter.
Theft, robbery, loss or fire: the renter files a police report within 24 hours, sends a copy to Maya Rent within the same deadline with all useful information and cooperates with Maya Rent and the insurer.
Amount of damage: in case of theft, loss, failure to return, destruction or damage beyond economic repair, the liable renter pays the Replacement-as-New Value stated in Annex 1 (if missing, the current price of an identical or equivalent new item), plus documented costs of substitute equipment needed for commitments already made and further documented direct damage. For individual components or accessories, the cost of the new component and documented restoration costs are refunded. Insurance payouts reduce the damage, without double compensation.

Art. 9 – Security Deposit and Insurance

At handover the renter pays a security deposit of 30% of the total value of the Equipment stated in Annex 1, unless a different amount is agreed in writing. The deposit secures all of the renter’s obligations and is refunded within 5 working days of completion of the ordinary check, less any amounts due. If damage, missing items or faults requiring a technical diagnosis or repair quote are found, Maya Rent may withhold the necessary part until the amount due is determined, informing the renter.

Over € 5,000: when the total Replacement-as-New Value exceeds € 5,000.00, insurance cover in favour of Maya Rent is an essential condition for handover, unless waived in writing. It is met by activating cover under Maya Rent’s “Goods in Transit – All Risks” policy with Chubb European Group SE (premium 0.198% of the insured value for Italy/EU and 0.396% for the admitted non-EU countries, per 10-day period or part, plus taxes, minimum € 10.00 per project), or by presenting, before handover, the renter’s own policy accepted by Maya Rent, with a limit at least equal to the Replacement-as-New Value and, where possible, Maya Rent as beneficiary or loss payee.
Up to € 5,000: cover is optional, unless Maya Rent requests it in writing before handover. Having no cover does not limit the renter’s liability.
Policy limits: cover applies with the policy’s excesses and exclusions, including 10% for theft and robbery; 20% with a minimum of € 250.00 for breakage; 25% with a minimum of € 250.00 for tablets and phones; 25% for in-flight breakage of equipment mounted on drones. Indirect damage (production downtime, loss of profit, penalties, reshoot costs) and third-party liability are excluded; excesses and uncovered amounts are borne by the liable renter. The policy covers only the Equipment and is not production insurance: renters are advised to consider their own production policy.

Art. 10 – Early Termination and Checks during the Rental

Under art. 1456 Italian Civil Code, Maya Rent may terminate the agreement with immediate effect by simple written notice (including PEC or e-mail) in case of a breach that is not minor, including:

payment of any amount due more than 7 days late;
failure to activate the required insurance for rentals with a Replacement-as-New Value over € 5,000.00, unless waived in writing;
failure to return the Equipment on the agreed date;
breach of the sub-rental ban;
misuse of the Equipment or breach of safety rules;
insolvency proceedings or serious events affecting the solvency of a business or professional renter.

On termination, fees already accrued and other amounts provided for in the agreement remain due; the deposit may be applied to them, with any excess refunded. The renter must stop using the Equipment and return it immediately. During the rental Maya Rent may ask to check the condition and use of the Equipment with at least 24 hours’ notice (except in urgent cases), at reasonable times; for consumers only with their consent.

Art. 11 – Limitation of Maya Rent’s Liability

Except for wilful misconduct or gross negligence, Maya Rent’s total liability for each rental, including defects or malfunctions of the Equipment, does not exceed the price paid for that rental. Indirect or consequential damage, such as loss of earnings, loss of opportunity, production stoppages, downtime or reshoot costs, is excluded in all cases. Any liability that cannot be excluded or limited by law remains unaffected (art. 1229 Italian Civil Code).

Art. 12 – Force Majeure

Neither party is liable for non-performance caused by force majeure (natural disasters, fires, wars, riots, orders of the authorities, strikes, pandemics and other circumstances beyond reasonable control). The party invoking it notifies the other in writing within 48 hours, stating the expected duration; obligations are suspended for the time needed. If the event lasts more than 30 consecutive days, either party may withdraw without penalty, but rental fees accrued until then remain due.

Art. 13 – Audiovisual Content and Personal Data

Maya Rent acquires no rights in the content made with the Equipment; the renter warrants that it does not infringe Italian Law 633/1941 or third-party rights and holds Maya Rent harmless from any related claim. Personal data is processed according to the notice annexed to the agreement (Annex 3), the Privacy Policy and the Cookie Policy.

Art. 14 – Assignment

Maya Rent may assign the agreement and/or the receivables arising from it to third parties, including factoring companies or banks; the renter consents under art. 1407 Italian Civil Code. The renter may not assign the agreement or its rights without Maya Rent’s written authorisation.

Art. 15 – Notices and Electronic Signature

Notices between the parties are sent by registered letter with return receipt, PEC or e-mail to the addresses in the agreement (for Maya Rent: info@mayarent.com; for notices with legal effect: maya.rent@pec.it). The agreement and its annexes may be signed remotely with electronic signature tools, whose records (e-mail, IP address, date and time, OTP codes, audit trail) serve as proof of signature.

Art. 16 – Governing Law and Jurisdiction

The agreement is governed by Italian law. For disputes with renters acting in the course of their business or profession, the Court of Bologna has jurisdiction; for consumers, the mandatory court provided by law applies.

Art. 17 – Use of the Website

The website is intended mainly for professionals and may only be used for lawful purposes (browsing the catalogue, requesting quotes, managing rentals). Accessing the website or extracting its data and content with bots, scripts, scrapers, crawlers, artificial-intelligence systems or other automated tools without Maya Rent’s written consent is forbidden, as is circumventing its security measures. The texts, images, product pages, databases, trademarks and logos on the website belong to Maya Rent or their respective owners and may not be copied or used commercially without written permission. The website may include third-party services (analytics tools, widgets, booking services), governed by their providers’ terms.

Art. 18 – Confidentiality

Each party keeps confidential any non-public commercial, technical or operational information (prices, terms, projects and productions) received from the other and uses it only to perform the agreement, unless required by law.

Art. 19 – Changes, Partial Invalidity and Entire Agreement

Maya Rent may update this page; changes apply to rentals agreed after publication and do not affect agreements already in progress. If a clause is invalid, the others remain in force. The signed agreement and its annexes are the entire agreement between the parties: any addition or change is valid only if made in writing and signed by both.

Contacts and Final Information

For questions, clarifications or to receive the full text of the agreement:

Via Capo di Lucca 12, 40126 Bologna (BO), Italy
E-mail: info@mayarent.com
Phone: +39 051 1947-0273 | WhatsApp: +39 329 086 5344
PEC: maya.rent@pec.it
Opening hours for pick-ups and returns: 09:30–13:00 and 14:00–18:00 (outside these hours only on request and with written approval)

Last updated: 12 October 2026